• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

We are using RPRM 10.2 to manage our Trio and VVX devices.

 

The RPRM is sitting in a DMZ separating it from the phones so we need to open firewall ports to allow the devices to see the RPRM server but also allow the RPRM server to connect to the devices.

 

The phones are connected to SfB elsewhere on the network, so no call control is needed, just the provisioning / management capability.

 

Is there a list of the relevent ports documented somewhere?

 

Patrick

 

2 REPLIES 2
HP Recommended

Hello @Patrick-J,

welcome back to the Polycom Community.

HTTP 80 or HTTPS 443

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Steffen

 

Just those two?  The reason I am surprised is that you have to enable the web server capability on the phone so I was wondering if that wasn't turned on, how the RPRM server connected to the phone using the API.  If the API on the phone will always work on 80 or 443 then that is very stright forward.  

 

Patrick

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.