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Polycom VVX 410 Client user-agent

Ahmed Sallam
Occasional Contributor
‎01-31-2017 12:27 PM
‎01-31-2017 12:27 PM

Polycom VVX 410 Client user-agent

Hi Support,

 

I have Skype for Business hybrid also MFA is enabled on ADFS server as per Microsoft document MFA not supported on Polycom phones.

 

I will configure a exclusion rule on ADFS to exclude the polycom phone from MFA using client user-agent, I need your help to provide me with the client user-agent for VVX 410 to add it.

 

 

BR,

AS

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SteffenBaierUK
Polycom Employee & Community Manager Polycom Employee & Community Manager
Polycom Employee & Community Manager
‎01-31-2017 02:10 PM
‎01-31-2017 02:10 PM

Re: Polycom VVX 410 Client user-agent

Hello AS,

welcome back to the Polycom Community.

I am not really sure but are you after the User Agent string that we would use on a VVX410 ?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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Ahmed Sallam
Occasional Contributor
‎01-31-2017 02:17 PM
‎01-31-2017 02:17 PM

Re: Polycom VVX 410 Client user-agent

Hello,

I am sorry for that but I didn't get you, I need the user agent for the Polycom phone to make me able to add it to the ADFS server to exclude it from MFA.

BR,
Ahmed Sallam
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SteffenBaierUK
Polycom Employee & Community Manager Polycom Employee & Community Manager
Polycom Employee & Community Manager
‎01-31-2017 11:14 PM
‎01-31-2017 11:14 PM

Re: Polycom VVX 410 Client user-agent

Hello Ahmed,

The User Agent would look like this:

 

  • User-Agent: Polycom/5.4.4.7609 PolycomRealPresenceTrio-Trio_8800-UA/5.4.4.7609
    or
  • User-Agent: Polycom/5.4.2.3254 PolycomVVX-VVX_600-UA/5.4.2.3254

Just replace the 600 with 410

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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