Hello @Sean.Stanley66,
Our Partner Microsoft certifies via their 3PIP program various versions of Polycom software and hardware.
These are usually the X.Y.Z versions aka major releases which usually documented on Microsoft's website and hosted on our page => here <=.
Polycom itself supports the follow up X.Y.Z versions for our customer base which is hosted under the individual phone model support pages.
Polycom will support our software as long as you are either using the correct SKU and/or have the relevant licenses in place and are within your warranty period or have some sort of service / maintenance contract in place.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
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If official support is required please check how to phone or open a case here
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The title Poly Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
