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Hi everyone,

 

I have a Polycom Trio +  -019*.

Trio version in test 5.4.5.9658.

 

I've been trying to connect to my O365 account, and I can not at all.

Here are some logs to help with the response:

0830114824|app1 |4|00|[AppExchangeUiC::populateAutoDiscoverUrl] Internal & External EWS url's are empty
0830114825|so   |4|00|[soRegistrationC] Login Credentials valid causing SoRegEventLine Changed
0830114829|app1 |*|00|SoRegistrationEventLineChanged - success lineIndex 0 RegListSize 0
0830114829|app1 |*|00|SoRegistrationEventLast - new AppRegLineC, szUser = k1000@villemor.onmicrosoft.com
0830114829|cfg  |5|00|Prm|Parameter attendant.reg requested type 2 (SInt) but is of type 0 (UInt)
0830114829|usbpp|4|00|[PpsUsbC]: OnEvReg Accepted
0830114829|sip  |*|00|Sip Register Usr:k1000@villemor.onmicrosoft.com Dsp:k1000 Auth:'Using Login Cred' Inx:0
0830114829|utilm|4|00|uBLFUnCompressed: File /data/polycom/ffs0/Config/Local/WebTicket/0/fedContactUrl.dom doesn't exist or is empty
0830114830|cfg  |4|00|Prov|[CfgLyncSipSrvDiscover::cbFoundOption] Invalid STS-URI: '://:'

0830114833|sip  |4|00|doDnsListLookup(tcp): doDnsSrvLookupForARecordList 'villemor.onmicrosoft.com' found no records
0830114833|sip  |4|00|doDnsListLookup(tcp): doDnsSrvLookupForARecordList 'villemor.onmicrosoft.com' found no records
0830114834|sip  |4|00|doDnsListLookup(tcp): doDnsSrvLookupForARecordList 'villemor.onmicrosoft.com' found no records
0830114834|sip  |4|00|doDnsListLookup(tls): doDnsSrvLookupForARecordList 'sipinternal.villemor.onmicrosoft.com' found no records
0830114834|sip  |*|00|Sip Register Usr:k1000@villemor.onmicrosoft.com Dsp:k1000 Auth:'Using Login Cred' Inx:0
0830114834|utilm|4|00|uBLFUnCompressed: File /data/polycom/ffs0/Config/Local/WebTicket/0/fedContactUrl.dom doesn't exist or is empty
0830114834|cfg  |4|00|Prov|[CfgLyncSipSrvDiscover::cbFoundOption] Invalid STS-URI: '://:'

0830114838|sip  |4|00|doDnsListLookup(tcp): doDnsSrvLookupForARecordList 'villemor.onmicrosoft.com' found no records
0830114838|sip  |4|00|doDnsListLookup(tcp): doDnsSrvLookupForARecordList 'villemor.onmicrosoft.com' found no records
0830114838|sip  |4|00|doDnsListLookup(tcp): doDnsSrvLookupForARecordList 'villemor.onmicrosoft.com' found no records
0830114838|sip  |4|00|doDnsListLookup(tls): doDnsSrvLookupForARecordList 'sipinternal.villemor.onmicrosoft.com' found no records
0830114839|utilm|4|00|uBLFUnCompressed: File /data/polycom/ffs0/Config/Local/WebTicket/0/sip.usr doesn't exist or is empty
0830114839|sip  |4|00|CTrans::~CTrans still holding Login Cred. Released as valid
0830114839|cfg  |4|00|RT|SIP is setting Login Credentials to valid
0830114839|xml  |*|00|Initial log entry. Current logging level 4
0830114841|cfg  |4|00|RT|SIP is setting Login Credentials to invalid
0830114841|so   |4|00|[soRegistrationC] Login Credentials invalid causing SoRegEventLine Deleted
0830114841|so   |4|00|[soRegistrationC] changing the line event to SoRegistrationEventLineChanged for line index 0, as line has address
0830114841|cfg  |5|00|Prm|Parameter device.lync.timeZone requested type 7 (Bool) but is of type 1 (UIntNull)
0830114841|cfg  |5|00|Prm|Parameter device.lync.timeZone requested type 7 (Bool) but is of type 1 (UIntNull)
0830114846|usbpp|4|00|[PpsUsbC]: OnEvReg Accepted
0830114846|app1 |*|00|SoRegistrationEventLineChanged - success lineIndex 0 RegListSize 0
0830114846|sip  |*|00|Sip UnRegister Usr:k1000@villemor.onmicrosoft.com Dsp:k1000 Auth:'' Inx:0
0830114846|sip  |*|00|SipUserRemove: user 0 being removed.
0830114846|app1 |*|00|SoRegistrationEventLast - new AppRegLineC, szUser = k1000@villemor.onmicrosoft.com
0830114846|cfg  |5|00|Prm|Parameter attendant.reg requested type 2 (SInt) but is of type 0 (UInt)
0830114846|usbpp|4|00|[PpsUsbC]: OnEvReg Accepted
0830114846|sip  |*|00|Sip Register Usr:k1000@villemor.onmicrosoft.com Dsp:k1000 Auth:'Using Login Cred' Inx:0
0830114846|utilm|4|00|uBLFUnCompressed: File /data/polycom/ffs0/Config/Local/WebTicket/0/fedContactUrl.dom doesn't exist or is empty
0830114846|cfg  |4|00|Prov|[CfgLyncSipSrvDiscover::cbFoundOption] Invalid STS-URI: '://:'

0830114850|sip  |4|00|doDnsListLookup(tcp): doDnsSrvLookupForARecordList 'villemor.onmicrosoft.com' found no records
0830114850|sip  |4|00|doDnsListLookup(tcp): doDnsSrvLookupForARecordList 'villemor.onmicrosoft.com' found no records
0830114850|sip  |4|00|doDnsListLookup(tcp): doDnsSrvLookupForARecordList 'villemor.onmicrosoft.com' found no records
0830114850|sip  |4|00|doDnsListLookup(tls): doDnsSrvLookupForARecordList 'sipinternal.villemor.onmicrosoft.com' found no records
0830114850|sip  |*|00|Sip Register Usr:k1000@villemor.onmicrosoft.com Dsp:k1000 Auth:'Using Login Cred' Inx:0
0830114850|utilm|4|00|uBLFUnCompressed: File /data/polycom/ffs0/Config/Local/WebTicket/0/fedContactUrl.dom doesn't exist or is empty
0830114850|cfg  |4|00|Prov|[CfgLyncSipSrvDiscover::cbFoundOption] Invalid STS-URI: '://:'

0830114854|app1 |4|00|[AppExchangeUiC::populateAutoDiscoverUrl] Internal & External EWS url's are empty
0830114854|cfg  |5|00|Prm|Parameter device.lync.timeZone requested type 7 (Bool) but is of type 1 (UIntNull)
0830114854|cfg  |5|00|Prm|Parameter device.lync.timeZone requested type 7 (Bool) but is of type 1 (UIntNull)
0830114854|sip  |4|00|doDnsListLookup(tcp): doDnsSrvLookupForARecordList 'villemor.onmicrosoft.com' found no records
0830114854|sip  |4|00|doDnsListLookup(tcp): doDnsSrvLookupForARecordList 'villemor.onmicrosoft.com' found no records
0830114854|sip  |4|00|doDnsListLookup(tcp): doDnsSrvLookupForARecordList 'villemor.onmicrosoft.com' found no records
0830114854|sip  |4|00|doDnsListLookup(tls): doDnsSrvLookupForARecordList 'sipinternal.villemor.onmicrosoft.com' found no records
0830114854|sip  |*|00|User removed
0830114854|so   |4|00|[soRegistrationC] Login Credentials empty causing SoRegEventLine Deleted
0830114854|sip  |4|00|Registration failed User: k1000, Error Code:480 Temporarily not available
0830114859|usbpp|4|00|[PpsUsbC]: OnEvReg Accepted
0830114859|app1 |*|00|SoRegistrationEventLineDeleted - new AppRegLineC, Default user
0830114859|usbpp|4|00|[PpsUsbC]: OnEvReg Accepted
0830114859|sip  |*|00|Sip UnRegister Usr:k1000@villemor.onmicrosoft.com Dsp:k1000 Auth:'' Inx:0
0830114859|sip  |*|00|SipUserRemove: user 0 being removed.
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