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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi

 

I have a Polycom Trio C60 and i'm looking to setup Enhanced Function Keys. This is something i have successfully enabled on VVX and CCX devices however when applying the config to the C60s its not applying. Is this something that the C60s can handle?

 

An example of my config is below:

<test 	feature.EFKLineKey.enabled="1" efk.efklist.1.action.string="Number" efk.efklist.1.label="Name" efk.efklist.1.mname="Name" feature.enhancedFeatureKeys.enabled="1" efk.efklist.1.status="1" />

 

Thanks,
Robert

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Trueman1991 ,

 

Welcome back to the Poly Community.


To my personal knowledge, this is only supported on the VVX or CCX desk phones. This would require a feature request or use the "normal" EFK and you can find this via the Hamburger Menu (Top left)

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

1 REPLY 1
HP Recommended

Hello @Trueman1991 ,

 

Welcome back to the Poly Community.


To my personal knowledge, this is only supported on the VVX or CCX desk phones. This would require a feature request or use the "normal" EFK and you can find this via the Hamburger Menu (Top left)

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.