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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi everyone

We use Polycom CX300 with our peer-to-peer SIP client, that is without Microsoft OCS. We watch HID report with report ID = 2 to handle user actions( engaged buttons, hook switch and so on)

The problem is that we can't detect on-hook state because we don't receive any HID report when handset plugged on hook. It happens when handset and speakerphone has equal volume. Firmaware version 01.32.9.03

It's very important for us to detect hook switch state. Is there any way to do this?

 

 

1 REPLY 1
HP Recommended

Hello villager,

welcome to the Polycom Community.

The CX300, like any other CX device, is only for usage with Microsoft products.

 

Using it with anything else may not work.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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