-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Poly Phones
- UC Platforms
- Phone Lock disabled on CCX 500 Teams
Create an account on the HP Community to personalize your profile and ask a question
03-30-2022 09:18 AM
Hi,
I'm running Teams App 1449/1.0.94.2022030501 on firmware 7.2.1.1971.
When I go Device Settings / Phone Lock, all menu options are greyed out, and Enable Phone Lock can't be switched on. Is this a known issue? Can it be fixed?
Any guidance would be appreciated, as this seems like a rather severe vulnerability.
Thanks!
Solved! Go to Solution.
Accepted Solutions
03-30-2022 10:20 AM
Hello @JS1 ,
Welcome back to the Poly Community. This was stuck in our spam filter and had to be released.
I suggest working with our Partner Microsoft on this as this could be a setting in the Teams Admin Center.
I tried this on my own test CCX and I can enable it
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
03-30-2022 10:20 AM
Hello @JS1 ,
Welcome back to the Poly Community. This was stuck in our spam filter and had to be released.
I suggest working with our Partner Microsoft on this as this could be a setting in the Teams Admin Center.
I tried this on my own test CCX and I can enable it
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Didn't find what you were looking for? Ask the community