Re: O365 Hot Desking

STRiCT · ‎12-20-2017

To confirm as I understand from the Hot Desking FAQ, Hot Desking is currently not supported when using O365 as your Cloud PBX? This is why Guest is not showing up as an option on my Skype for Business Base Profile? Thanks for the clarification!

SteffenBaierUK · ‎12-20-2017

Hello @STRiCT,

welcome back to the Polycom Community.

The community's Skype for Business FAQ contains this post here:

Dec 15, 2017 Question:Do Polycom Phones support Hot Desking?

Resolution: Since 5.7.0 this feature is supported on VVX Business Media phones as shown => here <=

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

The above FAQ lists this as a current restriction when using Office 365

Best Regards

Steffen Baier

Polycom Global Services

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

STRiCT · ‎12-20-2017

Do you know if support for O365 Hot Desking is on any development roadmap? Thanks again!

SteffenBaierUK · ‎12-20-2017

Aug 09, 2016 Question:Why can Polycom not discuss future software Versions within the Community?

Explanation:Polycom, as a US based company, cannot share any future release dates or new features due the requirement of a non disclosure agreement / NDA prior to this.Via the medium of a community forum we are unable to do this.

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If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's