Multiple Errors CX600
Occasional Visitor

Multiple Errors CX600

I have Just gotten Lync 2013 servers installed in the last 6 months and I am in the process of ironing out the issues. I found this tool which allowed me to grab the logs off the CX 600s so I thought if I can clean up those errors I will be one step closer to success.


We have 2 Lync servers. One FE pool. We have an internal domain with an AD Certificate services. We have an External Domain which we use for Office 365 email. I have both DNS zones on the internal DNS server.


I am getting the following errors:

  • ERROR :: CServiceExtractor::ExtractCapability: Error: returning hr = 80F10026 -
  • ERROR :: CScreenManager::StartMessageLoop: Message took lot of time to get schduled msg time 64582010 Start time   64584011  msg 275 msg.lParam 0x64 msg.wParam 0x0
  • ERROR :: CLocationWebServiceTask::ParseResponseXml: Got an error response from LIS! 404
  • ERROR :: WriteLogonSessionAssertionTrace: NModel::CEasyUccContext::Get[133] - ASSERTION FAILURE: IUccContext::get_Property() failed!. hr=0x80ee0058


I see in the snooper logs that I get 4 tries to login and 3 of them fail does anyone know why that is?



Message 1 of 2
Polycom Employee & Community Manager

Re: Multiple Errors CX600


Polycom and other manufacturers produce these optimized for Microsoft® Lync® devices after a reference design and the embedded OS running on the phones is provided, supported and maintained by our partner Microsoft®.

You therefore may want to reach out to the Microsoft® community and / or Microsoft® support directly instead as this is the most direct and efficient path.

Please try here


Best Regards

Steffen Baier


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2