Solved: Licensing a VVX non-Skype for Business phone for S...

rmanjoney · ‎12-28-2018

I've been asked to migrate an existing fleet of Polycom VVX phones to use Office 365/Skype for Business online. The phones are a mix of VVX models (311's, 411's) but they are not licensed for Skype for Business (i.e., they are not -019 SKUs).

What is the way to properly license these phones to use them with Skype for Business? Apparently the vendor from whom at least some of the phones were purchased was not an authorized reseller, but others are.

Bob

SteffenBaierUK · ‎12-28-2018

Hello @rmanjoney,

welcome to the Polycom Community.

Simply purchase a license per phone as outlined in the Skype for Business FAQ covering the estate.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

SteffenBaierUK · ‎12-28-2018

Hello @rmanjoney,

welcome to the Polycom Community.

Simply purchase a license per phone as outlined in the Skype for Business FAQ covering the estate.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Licensing a VVX non-Skype for Business phone for Skype for Business online

Licensing a VVX non-Skype for Business phone for Skype for Business online

Re: Licensing a VVX non-Skype for Business phone for Skype for Business online

Re: Licensing a VVX non-Skype for Business phone for Skype for Business online