Logo

Import a Personal Directory file without provisioning server

Karnov
Advisor

Import a Personal Directory file without provisioning server

Environment: Lync 2013 back end, 6 Polycom vvx411s with 5.4.4.4281

 

I have a call center with 6 vvx411 phones in coexistence with our legacy phone system.  I do not have a provisioning server.  

They have a list of 50 vendors they frequently call and I would like to upload either the 000000000000 directory. xml file (if this can be done without a provisioning server) or the <mac> directory.xml so the call center agents won't need to do this manually.

 

Is this possible without a provisioning server?  Can I do this from the web interface and upload one of those .xml files to the phones? 

 

I read this link http://community.polycom.com/t5/VoIP/FAQ-How-can-I-create-a-local-directory-or-what-is-the/td-p/8216 but it seems like I need a provisioning server to do a Personal Directory file.

 

Thank you

 

Message 1 of 2
1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Import a Personal Directory file without provisioning server

Hello

This is not possible and you need a server

Best regards

Steffen Baier
----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------


⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 2 of 2