How-to and Licensing questions on upgrading to Skype for Business

Occasional Visitor

How-to and Licensing questions on upgrading to Skype for Business


I'm starting a new thread as I haven't found this topic discussed here previously.


My organization is migrating our VoIP provider to Skype For Business.  We have two types of Polycom phones: VVX310 and SoundStation IP 5000.  I have been able to upgrade to the Lync/SfB specific firmware on the VVX310's and get them working on Skype for Business.  

So my first question is: Can this be done on the SoundStation IP 5000's? (and how?)

Additionally, while searching for firmware that might work on the 5000's, I noticed that there is a license requirement - so my second question is: Is this a Polycom license in addition to Skype For Business license?

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Polycom Employee & Community Manager

Re: How-to and Licensing questions on upgrading to Skype for Business

Hello PeterO,

welcome to the Polycom Community.

The SoundStation IP is only LYNC 2010 and LYNC 2013 compatible and there is no planned support for Skype for Business to my knowledge.


The VVX is sold in various versions:


  • a SIP Only SKU which requires an additional License to be used with Lync / Skype for more than 30 days (testing prior only)
  • a LYNC SKU
  • a Skype SKU

Some additional information can be found => here <=


Basically if you have already purchased VVX's not as Skype or LYNC SKU you must purchase the relevant amount of per LYNC licenses via your Polycom reseller.


Any LYNC / Skype SKU already has the license fee added.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
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