Hello @Josua ,
The community contains individual sections dealing with the different products we offer Voice, Audio/Video, UC Infrastructure or Others .
Your post or the post you replied to was not related to the original poster's question and has therefore already been moved.
Please try to find related posts or create a new post
Your post was not deleted!
From our FAQ:
Feb 02, 2016 Question: How can I prevent a Poly Phone to be downgraded/upgraded or change settings automatically via Skype for Business and/or Microsoft Teams 3PIP gateway?
Resolution: For Skype for Busines please download, unpack and import the attached LyncProvisionDeviceParams. For Microsoft Teams 3PIP gateway in addition please set the EnableDeviceUpdate to false as explained => here <=
The question should actually be asked in a Microsoft-related forum and/or Microsoft support as they host the platform you are using and they look after the configuration.
Best regards
Steffen Baier
----------------
If official support is required please check how to phone or open a case here
----------------
The title Poly Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
----------------
⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
