[FAQ] Separate Exchange credentials on Polycom Phones

Polycom Employee & Community Manager

[FAQ] Separate Exchange credentials on Polycom Phones

Hello all,


Since UC Software the Polycom Trio 8800 and Trio 8500 support separate Exchange credentials on Polycom Phones.


To enable this feature use:


<test exchange.showSeparateAuth="1" />



The parameters if populated via a CFG file are:


<test device.set="1"
exchange.auth.email="Place Email here"
device.loginAltCred.user="Place Username/UPN here"
device.loginAltCred.password="Place Password here" />

If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
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