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[FAQ] Separate Exchange credentials on Polycom Phones

SteffenBaierUK
Polycom Employee & Community Manager

[FAQ] Separate Exchange credentials on Polycom Phones

Hello all,

 

Since UC Software the Polycom Trio 8800 and Trio 8500 support separate Exchange credentials on Polycom Phones.

 

To enable this feature use:

 

<test exchange.showSeparateAuth="1" />

SeparateExchangeCredentials.png

 

The parameters if populated via a CFG file are:

 

<test device.set="1"
exchange.auth.email="Place Email here"
exchange.auth.domain=""
device.loginAltCred.user.set="1"
device.loginAltCred.user="Place Username/UPN here"
device.loginAltCred.password.set="1"
device.loginAltCred.password="Place Password here" />
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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
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