UC Software 5.7.0 added common area phone support to compatible Polycom VVX Business Media Phones.
Common area phones are typically in common areas such as lobbies, cafeterias, employee lounges and meeting rooms.
Polycom CAP settings can be used with both on-prem and online users. Independent of server or account settings. SfB CAP accounts are not automatically discovered
Single parameter “feature.CAP.enabled” to disable multiple features and can be configured via configuration file, PhoneUI and WebUI
<test feature.CAP.enabled="1" />
PhoneUI: Home > Settings > Advanced > Administration > Common Area Phone Settings
WebUI: Settings > Skype for Business Settings > Common Area Phone Settings
CAP Phone User and Admin Mode
When CAP feature is enabled on the Phone, the Phone operates in Two modes: User Mode and Admin mode.
CAP Admin Mode:
In this mode, Admin privileged Menus / Options are enabled - Basic Settings - Sign-In - Sign-Out
CAP User Mode:
- Basic Settings, Sign-In and Sign-out Options will be disabled
Admin can enable/disable CAP admin mode. - Home >Settings >Advanced > Administration > Common Area Phone Setting > CAP Admin Mode
This Admin mode will be reset/disabled on restart/reboot of phone.
By default mode is set to User Mode.
- Note: CAP feature is driven by VVX phones, irrespective of server settings. SfB CAP accounts are not automatically discovered
If official support is required please check how to phone or open a case here
---------------- The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's