Hello @LRamos ,
Your post ended up in the Spam Filter so it was moved here.
Do you use a DHCP option to point the phones to RPRM?
If yes simply change this to HTTP instead and reboot the phones. Once the new CFG is loaded reboot the phone after changing the DHCP option back to HTTPS.
If this fails look at the REST API and push the changed cert via that
Jun 05, 2018 Question: Do Poly Phones support a REST API?
Resolution: Please => here <=
Best Regards
Steffen Baier
----------------
If official support is required please check how to phone or open a case here
----------------
The title Poly Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
----------------
⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
