Deploying Trio 8800 for Individual Users

Valued Contributor

Deploying Trio 8800 for Individual Users

It is my first time deploying a Trio 8800 (, audio only, registered to Skype 2015 on prem) as a personal device in an executive office.  The intent is to have this individual log in their Skype for Business account.  All of our previous deployments have been room resources with passwords that don't expire.  Our policy dictates that user passwords must be changed every three months.  I have a feeling that when the password is changed the user will not remember the need to update the password on the Trio and I'll get a angry call about a "broken" Trio.


I am curious how other admins have handled these situations especially where the user may not be the most tech savvy.  Any tips for changes that could be made to the individual or shared config to make things easy on the user?


Thanks in advance.


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Polycom Employee & Community Manager

Re: Deploying Trio 8800 for Individual Users

Hello Scott,

welcome back to the Polycom Community.

A colleague of mine suggested to setup a separate room account and if necessary create the account as a delegate for invites.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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