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Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi There,

Using a VVX 601 with Skype for Business on UC 5.6, what configuration lines should I use to create a SoftKey that opens my Favorite Contacts?

5 REPLIES 5
HP Recommended




Hello Wyeack,



Add Contacts

Add your Skype for Business
contacts to a Contacts list on your phone.

To add contacts to your phone:
1 Press Contacts > Add

2 Enter your contact’s email address and press
Submit

View Contacts’ Information

In the contact card, you can view a contact’s
name, presence status, organization, work
number, mobile number, and voicemail
.
To view the contact card:
»
Press
Contacts select a contact and press Info.

https://support.polycom.com/content/dam/polycom-support/products/Voice/business_media_phones/user/en...

Hope this helps!

Regards,
Karthik Sivaram
HP Recommended

Hi There,

I am looking to add a button on the "Home Screen" that opens up my favorite contacts directly.  Currently I am able to add a button that opens up "Directories" which, in turn, has a button for favorite contacts, but I'm not sure how I can add a button to open up my favorite contacts specifically.

HP Recommended

Hello Wyeack,

welcome to the Polycom Community.

The community's VoIP FAQ explains all the known EFK actions. If there is no direct softkey for it you should try the sequence of keys instead.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

i went here:

http://community.polycom.com/t5/Skype-for-Business/FAQ-Skype-for-Business-frequently-asked-questions...

 

And searched for "EFK" and got nothing.

 

Am I able to do a "sequence of keys" even though part of the interaction is on the touchscreen?

HP Recommended
Hello

There is a normal FAQ as outlined in my signature

Replied via a mobile device
------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.