Hello James,
As stated by Chris in the linked post this was raised as a service Ticket and should be fixed in the next 5.4.1 release.
I cannot publicly provide a release date for this until it is released so if you require this urgently please raise a support ticket via your Polycom reseller.
As this is a duplicate post I close this.
Best Regards
Steffen Baier
Polycom Global Services
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If official support is required please check how to phone or open a case here
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The title Poly Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
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