We started to test the CCX 500 and 600 today with our Skype for Business infrastructure, including RealPresence Ressource Manager. At the first start we get a string too long error (screenshot attached) The phones have firmware 5.9.12. Do we have to change a config setting to let the phones accept the license agreement automatically?
We are also using BToE with VVX phones currently, what is the minimum version of BToE needed for the use with the CCX?
kind regards!
stephan
Solved! Go to Solution.
Hello @stephan greve ,
Welcome to the Poly Community.
We discussed a similar issue >here< and the configuration would need to be amended to suit your timezone, language and the Skype Base profile.
Regarding BToE can I point you to the CCX support page as the relevant BToE software is hosted >there<
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
If official support is required please check how to phone or open a case here
----------------Hello @stephan greve ,
Welcome to the Poly Community.
We discussed a similar issue >here< and the configuration would need to be amended to suit your timezone, language and the Skype Base profile.
Regarding BToE can I point you to the CCX support page as the relevant BToE software is hosted >there<
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
If official support is required please check how to phone or open a case here
----------------