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- Poly Phones
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- CCX 400 Microsoft Team convert to skype
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11-06-2020 02:45 AM
Hello,
I have put a CCX 400 into operation today. After the CCX 400 has started a registration for the Team Portal is coming.
Under Admin Settings --> Ip Adress there is no information, so I could access the Web GUI of ccx.
How do I get Skype for Business druaf on a CCX which is used with teams.
Solved! Go to Solution.
Accepted Solutions
11-06-2020 03:11 AM
Hi
What is current firmware version on your CCX400? Older FW versions supported only Teams.
Please upgrade to the latest release (at the moment - 6.2.22) and check again.
Also, depending on your current version - please refer to release notes as you may be needed to follow a specific upgrade procedure.
You should also read a post mentioned by SteffenBaierUK.
Cheers
Lukasz
11-06-2020 03:04 AM
Hello buenyamin.demirezen@mtu.de ,
Welcome back to the Poly Community.
Please check >here<
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
11-06-2020 03:09 AM
I´m nor sure if you can or you can´t access the GUI, but if you can´t, have a look here:
11-06-2020 03:11 AM
Hi
What is current firmware version on your CCX400? Older FW versions supported only Teams.
Please upgrade to the latest release (at the moment - 6.2.22) and check again.
Also, depending on your current version - please refer to release notes as you may be needed to follow a specific upgrade procedure.
You should also read a post mentioned by SteffenBaierUK.
Cheers
Lukasz
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