BToE not work with CCX 500 or CCX 600 phones with Skype for Business Server 2015. When I connect the Ethernet cable and launch the Poly BToE client on a workstation, both the phone and the client show that the phone is trying to pair, but it does not progress past that. It does not pop a toast with the Skype for Business client on the workstation.
Any help would be appreciated!
Polycom BToE Connector Version 184.108.40.206
UC Software Version 220.127.116.116
Skype for Business for Office 365 MSO (16.0.12527.22014) 64 bit
Hello @MinaHana ,
Welcome to the Poly Community.
Can we assume this never worked? Have you had any success using the Poly Skype for Business compatible phones like the VVX?
Please ensure you familiarise yourself with the FAQs listed in my signature for your convenience as these contain troubleshooting steps for you to try.
If this all fails please open a support ticket via our support organisation.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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