Hello PMB,
You are missing the point. The Ticket was updated on the 29/12/2016 with a 2nd MAC but both MAC addresses provided are not phones with a -018 or -019 part number.
I can only assume that your existing estate of phones was purchased prior to Polycom introducing the LYNC -018 or Skype for Business -019 SKU and therefore a Polycom per device LYNC license as in the linked post is required.
You can legally test the LYNC / Skype for business software for 30 days but after this you need to purchase the required LYNC licenses.
Unless you have any LYNC or Skype SKU's you need to purchase 300+ licenses to utilize this with LYNC.
It is irrelevant if you are using this with BToE or not.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
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If official support is required please check how to phone or open a case here
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The title Poly Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
