Automated method to enable LLDP on CCX 400 / 500 phones

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Automated method to enable LLDP on CCX 400 / 500 phones

I have a number of CCX 400 and 500 phones (30 phones) currently deployed currently using MS Teams. 



I would like to manage and provision these devices using Option 160 DHCP via FTP. In order to do so I need to get LLDP enabled on the devices first.



What is the best route to go about enabling LLDP on all of the current devices (LLDP is turned off by default).

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Polycom Employee & Community Manager

Re: Automated method to enable LLDP on CCX 400 / 500 phones

Hello @samersultan1 ,


Welcome to the Poly Community.

Both the communities Must Read First or Read 1st and if available the FAQ reference the basic minimum information a new or follow up post should contain.

This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.

Unfortunately, your post fell a bit short of the above-explained requirements and we kindly ask you, therefore, to ensure to read these sections and ensure a reply (not Edit!) provides as much detail as possible


From memory, not anywhere near a CCX until next year due to holidays, LLDP and CDP and DHCP DVD VLan assignment should be on by default.


At least using a currently supported software like UC software 7.0.14.


I suggest you check the USB instructions described here:


Aug 27, 2021 Question: Why do I not see the different Base Profile modes offered when factory resetting /OOB / Out Of Box wizard a Poly device?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier



If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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