Folks,
How can a one download a Polycom Web Suite OVA file from polycom official website?
When click on to download OVA file it redirects me to the licence activation page.
Attached screen shot is for the reference.
Any help will be highly appreciated.
Hello @GEI
did you follow the instructions on that page?
Best regards
Steffen Baier
If official support is required please check how to phone or open a case here
----------------Hello Steffen,
Need bit clarification, Instruction in order to download the Web suite OVA file or to setup an account on licencing center portal?
Hello @GEI
only if you have an account you can download OVA files.
Best regards
Steffen Baier
If official support is required please check how to phone or open a case here
----------------Hello @Steffen
What account, account for licencing portal or for Polycom support portal ?
If it's for licencing center portal then i would like to know that how can i create an account on Polycom licencing portal?
Hello @GEI
It is the RealPresence Licensing Center (polycom.flexnetoperations.com) and to have an account created, one must have purchased either WebSuite or Clariti licenses. Once the account is created typically with one local company admin, that admin or the helpdesk/Sales/Sales Engineer can assist with getting others added to the same account. Our OVA’s are not available for just general downloading.
Please work with a Poly reseller for any additional questions.
Best regards
Steffen Baier
If official support is required please check how to phone or open a case here
----------------Hello,
We do have a clariti licence with us however there is no such instructions given neither on Polycom website nor at the time of buy the licence that how account to be created on Polycom licencing center.
Please help if possible.
Hello @GEI
please work with who you have purchased the license through.
Best Regards
Steffen Baier
If official support is required please check how to phone or open a case here
----------------From Polycom Only, now the question is that do i need to work with Polycom sales team instead of Technical support team even after brought licence?
Please contact Poly support in your region
If official support is required please check how to phone or open a case here
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