VBP 5300 E and CMA 4000 Communication Issues

[dcentanzo]

We have a CMA 4000 (v. 5.4), RMX 1000 and VBP 5300 E ( 11.2.6) and RSS. There was a need to change the internal IP addresses. After the changes were made to all equipment, we can make connections internally after the change but we cannot make outgoing or in-coming calls. I can web into the VBP, RMX , CMA and RSS. We can see the RMX and the RSS in the CMA but do not see the VBP.  We only have the option to add a VBP -ST not E. On the CMA we have made the correct change  of the VBP inside address in the sites/ routing/ bandwidth portion. Is there another setting I need to change on the CMA and/or VBP to get these two to communicate to eat other? Any advise would be greatly appreciated.

[Alex_FurlonG]

Check Routes on your VBP.

[Mike_v]

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@dcentanzo wrote:

... We can see the RMX and the RSS in the CMA but do not see the VBP.  We only have the option to add a VBP -ST not E...

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This is normal. Routing through VBP is configured in CMA Site's properties.

If your VBP acts in LAN side GK mode (I guess it is so) check if the LAN/Subscriber-side GK address is pointed to CMA.

Hope this could help

WBR,

Mike

[YashPal]

Please check to register any of endpoint direcly on vbp in emberded mode then try to place call.CMA shows status of vbp st box only not of vbp e box

BR
Yash Pal