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- HP Community
- Poly Video Conferencing
- Collaboration & Conferencing Platforms
- Updating CMA 5000 and RMX 4000
Create an account on the HP Community to personalize your profile and ask a question
03-04-2014 10:13 AM
Hi All:
I have CMA software version of 6.2.4 and I found that there is 6.2.5 available. Is the newer version stable? Should I update the software version to 6.2.5?
Also, I have RMX version 7.7.0.158 (NOT RMX manager) and I found newer version is available. Is the newer version stable and is it good to update?
Thanks,
Kushal
Solved! Go to Solution.
Accepted Solutions
03-04-2014 10:45 AM
Hello Kushal,
The release notes usually cover fixes and additions and you should study these before any upgrade in order to verify if they cover any issues you have experienced.
Please also double check any RMX version is compatible with the CMA release before you attempt an upgrade.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
03-04-2014 10:45 AM
Hello Kushal,
The release notes usually cover fixes and additions and you should study these before any upgrade in order to verify if they cover any issues you have experienced.
Please also double check any RMX version is compatible with the CMA release before you attempt an upgrade.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
04-30-2014 02:49 AM
Hi Kusal,
I am just startup with polycom and want to develop some my own window client application using RMX APIs.
kindly suggest how i will start and what prerequist are required for setup and from where i will download .
Thanks and Regards
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