Hello @JohnFerro ,
welcome to the Polycom Community.
I am quite sure we had an internal discussion about the temperature and as far as I am aware the temperature is not an alertable point.
If you follow the installation directions you should not have a temperature issue with the codec.
The RPRM has an Alert > Alert Level Settings where you can define thresholds and in addition you can either setup Email alerts by creating and Alert > Remote Alert Profiles which can trigger email and SNMP.
You either then add an Email in Admin > Server Settings > E-mail or enable and download the MIBS from Admin > Server Settings > SNMP Settings
In addition the GroupSeries at least can use SYSLOG and maybe a 3rd party toold can monitor for messages like:
2018-12-12 02:57:00.412 INFO syssrv: hd[0]: Time: 2018-12-12 02:57:00.955, temp1: 39, temp2: 39
For more details consult the Admin Guide and/or work with your Polycom reseller.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
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The title Poly Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
