Real Presence Resource Manager - Help Desk Users

[mkosmoski]

Hello,

We are increasing our Support Centers from 30 users to over 250 users Worl Wide.

Will this be an issue on our RPRM Version 8.3.2? Can this many users be logged in? Will we face any Licensing Limitations on the RPRM? If so, what would be needed?

Regards

Mike

[MikeB]

According to the version 8.3.2 Release Notes (attached), the maximum number of user GUI login sessions per system is 50 and 10 sessions per user account.