• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎01-30-2013 01:30 PM

HP Recommended

I am trying to have our iPads and iPhones be able to view either prerecorded meetings or live events. In version 8.5 the links no longer work. The links work fine on PC. If I open the link on a PC and copy the exact link, send myself an email with the full link and open that via my iPad, it works flawlessly. Not ideal.

 

What iOS users do is go to the RSS front page x.x.x.x and select from the Archive list. Once they try and click on the link for the stream (https://x.x.x.x/portal/views/main.jsf) nothing happens. I have been having to send them the full link (https://x.x.x.x/portal/views/media/player.jsf?v=xxxxxxxxxxxx) in order for them to view.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-31-2013 10:40 AM

HP Recommended

I found my answer. It appears one of the last iOS releases reset the popup blocker setting on the devices. Links are now working.

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎01-31-2013 10:40 AM

HP Recommended

I found my answer. It appears one of the last iOS releases reset the popup blocker setting on the devices. Links are now working.

Was this reply helpful? Yes No

‎01-31-2013 10:44 AM

HP Recommended

Hello Frank,

welcome to the Polycom Community.

Thanks for clarifying that this was an issue caused by the latest iOS 6.1 update.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎08-23-2013 05:15 AM

HP Recommended

Hi Polycom Staff,

 

I get a question regarding if we can develop an app to make a video conference based on Polycom system without using PRM app.

 

If you know relavant SDKs for IOS or Android, please let me know.

 

Cheers

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.