RMX configure with Public IP

[Gurusons Communication]

Hi Associates,

I am associated in some of project where I need to configure RPX 1500 with public IP for video communication with external parties,they have brought network suppression license key for the same,can any one let me know the process how to get configure RMX with public IP

Thanks & Regards

GC

[Gurusons Communication]

RMX version-8.1.7.35

[Mike_v]

I guess they brought 'Network separation' license, not 'suppression', isn't it?

Take a look at RMX Admin's Guide -> Multiple Network Services, there you could find the detailed instructions.

WBR,

Mike

[Gurusons Communication]

Hi Mike,

I had gone through the admin guide and found that we have to add some flag to get activate this feature on RMX and i did the same,however i has not got any option to configure public IP.

Can you please enlighten more on this topic/issue would be highly appreciated??

Please excuse for any typo mistake.

Regards

GC

[Mike_v]

Did you activate Multiple Service license for your RMX?

Please check "Multiple Service" field in Administration -> System Information. If it is "False" then you have to activate the license >>> here <<< and then apply the received Key Code in Setup -> Product Activation -> Activation Key.

WBR,

Mike

[Gurusons Communication]

Dear Mike,

First of all I would thanks to you to address my issue,I had gone through the system information setting on RMX as suggested by you and RMX shows mutiple services license true in information had also added mutiple services system flag in RMX just after to added that flag,I am able to add new tab for IP services. Is that tab to configure public IP which suppose to terminate over RMX LAN port 1

Please advice.

Regards

GC

[Mike_v · Accepted solution]

From RMX Admin's Guide:

• On the RealPresence Collaboration Server (RMX) 1500, up to two Network Services, one per LAN port, can be associated with each Media card.

So you have to add a network service for LAN 1.

WBR,

Mike