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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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Hi everyone. I have a problem for accessing the dashboard of the CMA 4000, since 2021 the use of the flash player has been suspended and since the dashboard of the device bears the socker in question I can no longer manage it. Can you tell me how to solve the problem? thank you so much
2 REPLIES 2
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Hello @sparviero799 ,

 

Welcome back to the Poly Community.

CMA is end of life for a while now so I can only suggest to upgrade to a current solution like RPRM or PDMS-E or even Lens.

 

Other people found the same issue and posted >here<


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
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We had the same issue with one of our RPAD's that was scheduled for upgrade and we didn't get to it on-time. A cheat for getting access back into the interface is the change the date on your computer clock. We rolled a PC back to a date in November and we were able to load flash again. Not a great long term solution but it allowed us to get access to the interface to run the upgrade.

 

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