Polycom CMA 4000 error problem

[Anonymous]

Hello, 

In one my computer i am facing problem with Polycom CMA 4000 and FYI see the following text: 

Problem signature:
Problem Event Name: APPCRASH
Application Name: Polycom CMA Desktop.exe
Application Version: 4.1.0.27
Application Timestamp: 49e5cc44
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.7601.17744
Fault Module Timestamp: 4eeaf722
Exception Code: c0000005
Exception Offset: 0000ab84
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: a7aa
Additional Information 2: a7aa91f17ea749d42a4de3b390fa5b3d
Additional Information 3: a7aa
Additional Information 4: a7aa91f17ea749d42a4de3b390fa5b3d

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[MikeB39]

The first thing I would do is upgrade your CMA Desktop application. The latest release is version 5.2.6.