Misconfigured network sites


Misconfigured network sites

i have a CMA 5000/RMX setup. When we try to schedule a conference using the CMA (menu conference-future) and specify a guest which is external to our network (in other words on the internet) i'm always getting "Insufficiant MCU resources. This may also be caused by mis-configured network sites, a missing path, or a full media path between sites".


Please give me solution for this issue.

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Polycom Employee & Community Manager

Re: Misconfigured network sites

Hello amankaushal,

welcome to the Polycom Community.

  • What Software version is your CMA?

  • What Software version is your RMX?

  • Can you always reproduce this and does it only happen with external users?
    How do you add these Users?

Have you yet contacted your Polycom reseller ?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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