I am implementing a new RSS 4000, but I can into on the default IP Address nad also I can into to the console, someone can help me, how I can restore to factory default the RSS 4000 without can into.
You should read pages 117, 121 of Polycom RSS 4000System User Guide
To connect with Telnet:
1 Click the Start button. Type cmd in the search box.
2 Type telnet at the command prompt, followed by the IP address of your
RSS 8.5 system.
If you have completed all the above configurations and launched the terminal
simulation software successfully, press the Enter key. The login interface
The login interface shows all of the software information and you’ll be
prompted to enter the login password. Enter the login password and press the
If you entered a wrong password, you may be required to re-login to the
If you entered the right password, you are brought directly to the command
Type reset password after the prompt # to restore the administrator user
password for Web login to the default password (admin).
The system will show the prompt message
Are you sure?. Type Y to proceed
I did the above procedure but no luck and please advice if there are any other options.
Same issue facing by me as the RSS 4000 powering on but unable to access as don't knwo the IP address for the same.
Could anyone help me on this or any tool to retrive the IP addess to access the RSS.