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- HP Community
- Poly Video Conferencing
- Collaboration & Conferencing Platforms
- Re: DMA7000 VMR Password Not Being Set
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10-14-2014 02:47 PM
I have a DMA running 6.1 and have VMRs built for our Immersive end-points. We also have the the ability for outside people to dial in audio-only, so would like to set a PIN for these VMRs (or at the least an entry tone). When I modify the VMR and put either a password on the "General Info" tab (for the user) or on the Chairperson or Conference password on the "Conference Passcodes" tab and then dial-in, I do not get prompted for a PIN.
Likewise, If I "Manage Conf Rooms", check the "Conference Passcode" box and enter a PIN, I still do not get prompted.
I'm new to Polycom so very well may be missing something simple.
Thanks!
Mike.
Solved! Go to Solution.
Accepted Solutions
10-14-2014 04:58 PM
Make sure the Conference IVR in the RMX for that profile/template is set to request the password. By default, IVR is not configured to request the password.
Just a couple check boxes in there...
Good luck,
Gary M
10-14-2014 04:58 PM
Make sure the Conference IVR in the RMX for that profile/template is set to request the password. By default, IVR is not configured to request the password.
Just a couple check boxes in there...
Good luck,
Gary M
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