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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello 

Our client is facing the above issue after Adobe stopped the adobe flash player plugin is disabled.

Can there be a workaround for this so that he can access the servers.

The servers DMA/RPRM and RPAD are physical servers individually licensed.

3 REPLIES 3
HP Recommended

Hello @Sujoy3 ,

 

Welcome back to the Poly Community.


Please see >here< and >here< and there is information >here<

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hello @Sujoy3 

 

the customer should have been informed that the Flash runs out at 31.12.2021 but in addition, have a look to these instructions from VMWare >here<

 

The suggestion is to upgrade to DMA 10.0 or later and swap the RPAD to a DMA Edge.

 

You can contact Poly sales in your region to discuss options.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

We had the same issue with one of our RPAD's that was scheduled for upgrade and we didn't get to it on-time. A cheat for getting access back into the interface is the change the date on your computer clock. We rolled a PC back to a date in November and we were able to load flash again. Not a great long term solution but it allowed us to get access to the interface to run the upgrade.

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