Can't access VBP-E 5300

[Kushal]

I couldn't access the interface of VBP-E. So, I reset the VBP-E by clicking the erase pin, 3 times. It should set the IP of port 1 to 192.168.1.1. I also changed the IP of my computer to 138.168.1.2/24.

When I enter 192.168.1.1 in my browser, it couldn't connect. I tried switching the browsers, rebooted the VBP-E but couldn't remote into it.

This device has only  the ethernet port for the console, no DB-9.

Any suggestion will be appreciated.

[Kushal]

*set my computer IP to 192.168.1.2/24 not 138.168.1.2/24.

[Bazzuck]

Hi Kushal

1. Do you have a console cable, that was provided in the box of VBP?
2. Can you ping IP 192.168.1.1 through Port 1?
3. try to use the ethernet crossover cable for connection a laptop to VBP.
4. try to erase a configuration of VBP once again

Regards

[Kushal]

Hi Bazzuck

I don't have the console cable that came with the box of VBP. I cannot ping 192.168.1.1 through port 1 as well.

 I also tried using cross over and straight through Ethernet cables.
I will try to erase the configurations again and see if it works.

While setting the IP of my computer to 192.168.1.2/24, I left the default gateway and DNS empty. Could that be the problem?

Thanks

[Kushal]

Problem Fixed:

Re-erased the VBP-E, changed the IP of my computer to 192.168.1.2/24, DNS: 8.8.8.8/8.8.4.4 and gateway:192.168.1.1. It worked. I can now remote into the unit.

Thanks for the help.