Can you tell me how does RM 10.4 and DMA 9.0.1 know when to use a video or a phone license.?
If I have a gs device and I click the button to place a phone call will it use a video or a phone license for this device.?
So here is what I am thinking..
It seems that the voip cards would be considered phone sip devices and not video sip devices, and anytime a GS device changed the call switch from video to phone that also would be a phone call.
With RM 10.4 that separates video licenses and phone licenses that creates an issue for us because we are not licensed for phone.
Everything before this upgrade to 10.4 had phone and video using the same licensing pool.
What I have found out is the GS and HDX devices can place calls all day long, but every time I place a voip card call we get the fast busy tone.
I also do not complete phone calls through the gs device if I switch the call from video to phone.
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It’s a Licensing question ONLY –
Using RM SW REV 10.4 and DMA SW REV 9.0.1
Everything before this upgrade to RM 10.4 had phone and video using the same licensing pool, now it doesn’t.
Do I now need to purchase phone licenses ?