From years in residential. What Polycom software do you recommend to keep on my laptop?
For SoundStructue you need SoundStructure Studio.
http://downloads.polycom.com/voice/SoundStructure/SoundStructure_Studio_Software_1_8_0.zip
For Vortex.
http://support.polycom.com/global/documents/support/downloads/voice/conference_composer_3.0.1.zip
For VideoConferencing M100 (This is a 30 day trial)
http://support.polycom.com/support/video/personal_telepresence/m100.html
Whilst you're there Id' carry a copy of current & last device firmware/software too.
It's amazing how often you find yourself without Internet access.
Pete