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3rd Party Mic for X30 andTC8

aau01
Occasional Visitor

3rd Party Mic for X30 andTC8

Hello community,

 

It has came to my attention that Poly does not have an inhouse upgrade mic for X30 / TC8. (As per tech support)

 

Has anybody bought a 3rd party mic system that we could connect to the X30/TC8? Our conference room is 4x6m, standard ceiling height at around 2.7 to 3m.

 

The current in-built mic is not good enough as we are getting feedbacks on choppy sounds. Preferably it's a 3rd party mic that could be moved around so that it could be put close to whoever that's speaker.

 

Thanks from NZ

Message 1 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: 3rd Party Mic for X30 andTC8

Hello @aau01 ,

 

Welcome to the Poly Community.

 

The Poly Studio X 30 is designed for small huddle rooms aka 3mx3m maximum and the Microphone built-in is sufficient for this room size

 

If you need an addition Microphone please look at the Poly Trio as the Poly Studio X 30 does not have an additional microphone port

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Message 2 of 4
aau01
Occasional Visitor

Re: 3rd Party Mic for X30 andTC8

Thanks Steffen,

 

Unfortunately this was purchased by our IT and not by us directly. Could you please advice which device you would have recommended instead of the X30? Perhaps X50 or better? Again room size is around 4m x 6m.

 

Thanks again

Albert

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: 3rd Party Mic for X30 andTC8

Hello @aau01 

 

adding a Trio 8800 or 8500 or C60 will improve the audio. If not, the Studio X50 is for the room size.

 

Best Regards

 

Steffen Baier

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------


⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 4 of 4