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Studio Expansion microphones (Longer cable)

SOLVED
povallee
Member

Studio Expansion microphones (Longer cable)

Hi,

We've purchased the Expansion Microphone (2200-69631-001) that can be connected with the Polycom Studio. In the box there is a RJ-12,  24 ft long cable that came with it (2457-69573-001) but because of our installation the cable is not long enough. We had a 50 ft RJ-12 cable in stock so i've tried this cable but for some reason it doesn't seems to work. The cable pin out seems to be the same but there is no power going into the expansion microphone when we are using our own cable. We've tested the cable with a cable tester and the cable is good.

 

I was wondering if there is any specifications available about the cable use to connect the Studio to an expansion microphone ? I'm looking for details about the cable pin out, shield requirement, cable max lengh but I couldn't find anything online. Any idea where i could find this information ?

 

Thanks

Message 1 of 16
1 ACCEPTED SOLUTION

Accepted Solutions
povallee
Member

Re: Studio Expansion microphones (Longer cable)

For those interested i've received the following information from our rep:

 

Polycom is not using normal cable for Debut  Micpod, it’s customized 

  1. Wires 1, 3, 6 for microphones are specially shielded for voice transmission quality  
  2. The outer shield – the invisible 7th wire – is used as GND signal. 

If other 6P6C cable is used, it might work if with luck. But typically the voice quality might be impaired (reason 1) or it just doesn’t work(reason 2).

 

 

View solution in original post

Message 2 of 16
15 REPLIES 15
povallee
Member

Re: Studio Expansion microphones (Longer cable)

For those interested i've received the following information from our rep:

 

Polycom is not using normal cable for Debut  Micpod, it’s customized 

  1. Wires 1, 3, 6 for microphones are specially shielded for voice transmission quality  
  2. The outer shield – the invisible 7th wire – is used as GND signal. 

If other 6P6C cable is used, it might work if with luck. But typically the voice quality might be impaired (reason 1) or it just doesn’t work(reason 2).

 

 

Message 2 of 16
napooler
Occasional Visitor

Re: Studio Expansion microphones (Longer cable)

Looking to see if there was a resolution to this. It is marked as solved, but no specific resolution is documented...

Message 3 of 16
Colin_Birchall
Occasional Visitor

Re: Studio Expansion microphones (Longer cable)

We have a client that requires a 15M cable if we can source one in the UK.  The current cable with the MicPod is not long enough and as shown above an RJ12 cable will not do the job.

Message 4 of 16
DJG93
Occasional Visitor

Re: Studio Expansion microphones (Longer cable)

We were able use double the length by connecting two 2457-69573-001 with a jumper made of two cat 6 shielded connectors and short piece of Cat6 shielded cable.  The RJ12 was wide enough to touch the side of the connector to provide continuity for the shield which Poly seems to be using for the power to the microphone. Possibly something like this barrel below would work? (maybe just need to pry the side contacts a bit if it is not so tight.)

Tripp Lite Cat6 Straight-Through Modular Shielded Compact In-Line Coupler (RJ45 F/F), TAA https://www.tripplite.com/support/N234001SH

Message 5 of 16
SteffenBaierUK
Polycom Employee & Community Manager

Re: Studio Expansion microphones (Longer cable)

Hello all,

 

please remember any extension is at your own risk and not supported by Poly as we cannot ensure the integrity of the products used.

 

Best regards

 

Steffen Baier

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 6 of 16
Bill@Spirit
Occasional Visitor

Re: Studio Expansion microphones (Longer cable)

Does any one know if a "standard" shielded RJ 11 cable would work?

Perhaps something like this;

https://www.amazon.com/C2G-28721-High-Speed-Internet-Meters/dp/B000083JZ0?th=1

 

I am also looking for a longer cable so we can complete a cable run that goes up and down the walls and hopefully through the floor to eliminate the trip hazard of a surface level line.

 

I do with they had a way to tie into a wireless microphone but I am not sure how that latency would impact the noise cancelation and virtual wall functions.

Message 7 of 16
TawakalEZ
Visitor

Re: Studio Expansion microphones (Longer cable)

Is that any solution to extend cable to 15 meter because it is required by one of our customers,please update me ASAP

Message 8 of 16
SteffenBaierUK
Polycom Employee & Community Manager

Re: Studio Expansion microphones (Longer cable)

Hello all,

 

just an illustration of the Plug end on the Microphone cable

 

SteffenBaierUK_0-1632919404131.png

 

Best regards

 

Steffen Baier

 

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------


⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 9 of 16
Kevinavcs
Occasional Advisor

Re: Studio Expansion microphones (Longer cable)

Hi,

 

Is there any official solution to this problem?

Message 10 of 16