We have a Desktop PC connected to Pano by HDMI IN and then Pano connect to a touchable monitor by HDMI out.
Everthing is OK, execpt when a user ends the HDMI connection by "X" button of the screen or press the "end session". Once "X" or "end session" is pressed, Pano simply does not show PC HDMI in anymore.
In order to restore the PC screen, we have to unplug the HDMI In from Pano and plug in again or restart PC.
Will it be possible to have an button to "reconnect HDMI IN" on Pano?
Hello @PCHK ,
Welcome to the Poly Community.
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Your case would be a feature request so please work with your Poly reseller on this.
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My question is nothing releated to any video conference, skype, zoome, codec....
It is a simple question about Polycom Pano and even not using Wireless
It is as simple as PC using HDMI to connect to PolyU Pano's HDMI IN and Pano's HDMI Out is connected to a HDMI enabled TV.
The Polycom Pano is using latest firmware and at this time of my post it is 1.2.2 (we had same problem with 1.2.1 as well).
My problem is also very straight forward and repeatable by anyone has Pano.
When you connect your PC to Pano and to TV, everything was fine.
Then, you can try to press this "x" located at the lower left of Pano menu, and it will show end sessions in 15 seconds, after that, your PC's screen is no longer to be shown on TV.
The way to show your PC's screen can only using following methods
1. restart your PC
2. unplug the HDMI IN cable of Pano and plug in again
3. Using win-P, select PC screen only, then Win-P select Extend / Duplicate screen
Obviousely, all these methods will cause problem to normal users as all they can see is a black screen on TV with Pano's menu.
My request is can Pano add a button for user to "reconnect HDMI", to avoid above steps....
or the "end session" does NOT kill the HDMI In session