Bluetooth pairing issue- SAVI 8220 UC

bbodet@hydrometal.be · ‎10-18-2022

Hello,

I bought two SAVI 8220 UC and I can't pair them with any smartphone.
With the base unit the pairing is perfect.

The smartphones and headsets do not "see" each other.
Tried with Huwaie, Crosscal and Samsung.

The pairing action is to turn the volume up for a few seconds (the headset announces pairing).

I read the reply post, but the Plantronic HUB windows application does not offer any options that involve Bluetooth.

The headsets work fine with the PC and the USB dongle inserted in the PC.

The headsets have been updated by connecting them to the PC via USB.

Does anyone have any ideas?

Thanks to you

Translated with www.DeepL.com/Translator (free version)

SteffenBaierUK · ‎10-19-2022

Hello bbodet@hydrometal.be ,

Welcome to the Poly Community.

The version you have is the DECT version which comes with a D200 DECT dongle and cannot be used with a Smartphone or any other device offering Bluetooth pairing.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

Bluetooth pairing issue- SAVI 8220 UC

Bluetooth pairing issue- SAVI 8220 UC

Re: Bluetooth pairing issue- Poly Savi 8220