Soundstation IP 6000 获取不到ip地址

alexchen1989
Occasional Visitor

Soundstation IP 6000 获取不到ip地址

Spoiler
请教一个问题, 我在ethernet menu中设置了DHCP自动获取,然后输入了IP gateway,保存后重启显示“could not download 0004f2f923ed.cfg, using existing configuration”,之后显示“error, application is not present” 然后不断重启,请问应该怎样解决?谢谢。
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: Soundstation IP 6000 获取不到ip地址

Hello alexchen1989,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Sep 27, 2012 QuestionI get the error Message “application not present / found” on my phones screen

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
PolyGao
Polycom Employee

Re: Soundstation IP 6000 获取不到ip地址

您好 alexchen1989

欢迎来到Poly社区,下面的链接是来自社区的FAQ

Sep 27, 2012 Question: I get the error Message “application not present / found” on my phones screen

Resolution: Please check => here <=

 

我们也建议联系您的总代或者Poly支持来提交问题。

谢谢!

高戈

请您时刻关注 FAQ。

提醒:请把对您有所帮助和解决您问题的帖子标记为“采纳为解决方案”。

这个论坛的回复或者帖子是基于我的个人经验所发布,不能代表我雇主的意见或观点。博诣(Poly)员工参与这个论坛并非强制要求,我会利用我的工作时间,非工作时间在论坛上发布帖子或FAQ文章,我也可能会在周末,公众假期或者个人假期期间进行回帖。
Message 3 of 3