Hello @ChrisLGE ,
this is simply a restriction on the used OS. Simply plug two devices into your PC or Mac and select the Audio settings in a client like Microsoft Teams. Now if you try to select the device it will only allow one of the devices.
Headsets like the CS540 or the Savi W7xx can be paired with one base.
I suggest you contact Poly sales, a Poly reseller or a Headset specialist to avoid disappointment.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
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If official support is required please check how to phone or open a case here
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The title Poly Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
