Guidelines
We are proud to announce we have achieved a new sustainability milestone on another Poly headset! Read more about our commitment to sustainability!
HP Recommended

I am attempting to use a CA12CD with new CP-8851s that were just installed. We do not need the PTT function, since this will just be to a phone. The CA12CD uses a 6 pin connector with 4 wires, where the CP8851 has a 4 pin connector with 4 wires. I can't find an adapter that Poly makes for this situation. Any ideas? 

1 REPLY 1
HP Recommended

Hello @ted_langdon 

 

Welcome back the Poly community. 

As per our compatibility guide, CA12CD is not compatible with CISCO 8851 phone and will not work so I am afraid we do not have any official solution to recommend. 

 

Regards,

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.