Transfer calls already in place

Occasional Visitor

Transfer calls already in place

If I have a call that comes in and place that call on hold when another call comes in.. then the two calls want to be transferred to each other is there a way to transfer the call without making one party hang up so I cant call them through the tranfer button? I am so not Tech savvy!

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Polycom Employee & Community Manager

Re: Transfer calls already in place

Hello aglidewell,


welcome to the Polycom Community.


Is this a Voice or Video related query?


What Product are you having this issues with?


Best Regards


Steffen Baier


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
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