• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Good afternoon!
Updated RMX2000 7.6.0.172 till 7.6.1.138
Access ceased to work at all computers to Web.  Checked on WinXP 32bit (IE 6.0, IE 7.0), Win7 32,64bit (IE 7.0, IE 9.0, IE 11.0).  Access doesn't work.
Works only at Win2003Server IE8 and Win2008Server.
Before on old the software all worked. In what there can be a reason.
Writes:
Browser environment error. Please close and reopen all browser sessions.
If the above message appears again:
  Run automatic troubleshooter utility.
*  Note:  Running the automatic troubleshooter utility will close all the browser sessions.
Or
List manual troubleshooting procedures

We do everything according to the instruction. How to be, what to do?
RMX Manager works. But the Web interface is necessary

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.