RMX1500 reset MOH back to default

[Mickael]

HI,

I've done an install today and after testing the end customer MOH. He says me that he prefers using the default audio file.

Is there a way to download it or restore it ?

rdgs,

[Alki · Accepted solution]

Mickael,

I downloaded the music file off of one of my bridges and attached it to this post. You can upload it to your customer's bridge if they want the default back.

[Mickael]

Hi Alki,

thanks for your help.

rgds,

[walker]

Is there any way to use different MOH for different IVR profiles?

Some find the MOH distracting when they are the first to join

and there is a long delay before anyone else joins.

Also, it would be good to have some different music

choices for different customers.  I just created a

silence.wav file for those distracted, but I am sure

that others will complain.

Thanks,

Mike

[VC-Peter]

Hi Alki,

Can I ask how you downloaded those files from the RMX?

I would like to do the same but for the welcome slides.